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Prepayment of the minimum charge is required for first-time customers, charges are due whether your issue is resolved or not.  Please remember that diagnosing over the phone can be difficult and estimates are just that, estimates.  Your final price may be more or less than you estimate depending on the issue, time required, and parts (if necessary).  By submitting your min. payment, you agree to this contract.

Telephone Support:

$30 min. charge for first hour or portion thereof. Additional time is charged in 15 minute increments, or portion thereof.

House Call Support:

$45 min. charge for first hour and 20 miles or portion thereof. Additional time is charged in 15 minute increments, or portion thereof. 

Extra Support Time:

$8 charge for each quarter hour or portion thereof after the minimum charge. 

Extra Mileage Charge

$1 charge for each mile over 20.

I will do everything I can to make you a satisfied customer. If somehow I have not achieved that please let me know and I'll se what I can do to make things right!

I appreciate your business, thank you very much!

Steve