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Computer Service & Support
"on the phone or in your home!"
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Services
Free Consultation - 906.914.9045
You can call me for a free consultation. I offer up to 15 minutes free consultation to get an idea what yuour issues are. Once we have an idea of the problem we can discuss estimates. Unfortunately it is difficult to diagnose over the phone, so estimates are just that, an estimate. Final charges may be more or less based on the time it takes and the cost for parts if any.
Phone support
Phone support is usually the best method for troubleshooting configuration issues, connection issues, virus or malware problems, and some software issues.

I have a $30 minimum charge for all support. Phone support is $30 for the first thirty minutes and must be prepaid. Time after that is charged in 15 minute incements at $8 per quarter hour or portion thereof.


Remote Access
Remote access is where you allow me to log into your computer over the internet to make adjustments to your configuration, run virus scans, or just do regular maintenance. This is a great option if you are on the internet, and aren't comfortable working over the phone, while saving travel time & costs of a house call.

I have a $30 minimum charge for all support. Phone support is $30 for the first thirty minutes and must be prepaid. Time after that is charged in 15 minute incements at $8 per quarter hour or portion thereof.


House Calls
Sometimes when issues cannot be handled over the phone or remotely, a house call is required. This is usually because of hardware failure, corrupted configuration or drivers. Whatever the reason, I will make a fast and courteous call to your house as soon as my schedule permits, and of course at your convenience. Itravel with a full compliment of parts and accessories to assure the speediest repair possible.

I have a $45 minimum charge for for house calls, and that includes the first 20 miles of travel, I charge $1 per mile for each mile over that. It also includes the first 30 minutes of the house call. That fee must be paid before work begins. Time after that is charged in 15 minute incements at $10 per quarter hour or portion thereof.